Description
Overview
The Digital Functional Skills Qualification at Entry Level 2 is designed to help learners develop the practical, everyday digital skills needed in both work and personal life. This course focuses on building confidence in using computers, tablets, and smartphones, managing files, searching for information online, creating simple documents, and communicating through email and messaging tools.
Learners will also gain essential knowledge in online safety, protecting personal data, and recognising common online threats such as phishing scams. Practical exercises and real-world scenarios are used throughout the course to ensure skills are directly applicable to daily tasks — whether it’s sending a professional email, joining a video call, or creating a simple spreadsheet.
By the end of the course, learners will be able to use digital devices with greater independence, solve common technical problems, and apply safe online practices. The qualification is nationally recognised and can support progression into further study, employment, or improved personal digital literacy.
Learning Outcomes
Upon completion, learners will be able to:
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Operate a digital device and manage files.
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Use search engines effectively to find information.
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Send and receive messages using email or messaging apps.
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Create, edit, and save basic documents, images, or presentations.
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Understand online safety, privacy, and security measures.
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Troubleshoot common technical problems.
Course Modules
Module 1 – Using Devices and Handling Information
- Switching on, logging in, and shutting down devices.
- Navigating device interfaces (desktop, tablet, mobile).
- Understanding file types and formats.
- Creating, saving, and retrieving files.
- Organising folders for easy access.
- Basic use of USB drives, cloud storage, and external devices.
Module 2 – Finding and Using Information
- Introduction to search engines (Google, Bing, etc.).
- Entering keywords and refining searches.
- Recognising reliable vs. unreliable sources.
- Downloading and saving online content safely.
- Using bookmarks/favourites for quick access.
Module 3 – Communicating Online
- Creating and using an email account.
- Sending, receiving, and replying to messages.
- Attaching files and images to emails.
- Using instant messaging apps and video calls.
- Understanding appropriate online communication etiquette.
Module 4 – Creating and Editing Digital Content
- Creating a simple Word document.
- Formatting text (font, size, colour, alignment).
- Inserting images into documents.
- Creating basic spreadsheets (entering numbers, using simple formulas).
- Creating and editing basic presentation slides.
Module 5 – Online Safety and Security
- Recognising phishing emails and scams.
- Creating and managing strong passwords.
- Understanding the importance of privacy settings.
- Safe browsing and downloading practices.
- Protecting personal information online.
Module 6 – Problem Solving
- Troubleshooting internet connection problems.
- Resolving basic printing issues.
- Closing unresponsive programs.
- Updating software and apps.
- Knowing when and how to ask for technical help.
Qualifications Aims and Outcomes
Digital Functional Skills Qualification – Entry Level 3 equips learners with the ability to confidently and safely engage in digital and online activities, both in the workplace and in everyday life. At this level, the qualification aims to:
- Build confidence, fluency, and a positive approach to using digital knowledge and skills.
- Develop an understanding of the importance of digital skills in both professional and personal contexts.
- Enable learners to apply their knowledge and skills to complete practical tasks and activities.
- Provide a strong foundation for further study, employment, and everyday digital use.
Progression Opportunities
Learners who successfully complete the Digital Functional Skills Qualification at Level 2 or Level 1 can progress to the next level of study (from Entry Level to Level 1) or advance to further digital qualifications such as GCSE. They may also choose to move into employment or pursue vocational education.
Why Choose Us?
Our aim is not just to get you the qualification but also guide you through all processes. Following are some of the reasons why you should choose us as your training provider:
- Excellent Success Rate!
- Fully accredited and authorized training center in London!
- Most competitive prices with NO HIDDEN COSTS!
- Prices are all inclusive of tuition, handbook, notebook, exams and certificate costs!
- Nationally recognized and Ofqual accredited training course!
- Highly skilled and qualified trainers with a great wealth of practical knowledge & experience!
- Post-qualification email support while you are preparing to book your licence application!
- Free guidance session on how to apply and obtain a SIA Licence!
Who is it for?
This qualification is ideal for anyone needing a GCSE-equivalent in Maths to boost their career, education prospects, or confidence in everyday numeracy.
Assessment
Practical Tasks: Learners will complete tasks such as creating and emailing a document, conducting a safe search, and organising files.
Online Test: Multiple-choice and scenario-based questions to assess understanding.
Portfolio Submission: Collection of completed exercises demonstrating competence in all modules.
Entry Requirements
The Digital Functional Skills Qualification at Entry Level 2 and Level 1 has no formal entry requirements and is open to all learners. It suits those with basic literacy, numeracy, and some experience using digital devices, and requires access to a computer, tablet, or smartphone with internet, along with a willingness to engage with digital tools and platforms.
Age Limit
Must be 14 years or over at registration
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